519-927-9229

As Covid cases begin to rise once again, and as fears of the omicron variant increase, we will be making a few temporary changes to the protocols we currently have in place in order to protect the health and safety of our staff and our clients.

Effective immediately, and to ensure social distancing, we ask that when you arrive at Glendale, please call us from the parking lot and once the lobby is clear, we will gladly meet you inside the front door to get your pet. Our phone number is 519-927-9229. If you do not have a cell phone, please ring the doorbell when you arrive. We are also happy to bring your pre-ordered meds and food out to the parking lot.

You are welcome to wait in the car or drop off your pet and come back later while we examine your pet. Correspondence will be by phone or from a distance depending on the case situation. Payments can be made over the phone or using our portable debit machine.

If you are experiencing COVID-19 symptoms, or have had known, recent contact with an infected person, please refrain from entering the hospital. Please have someone bring in your pet on your behalf or call us to make arrangements. At Glendale, we are respecting the social distancing recommendation and whenever possible, we will remain six feet away from each other and continue to disinfect our hospital. Unless there are extenuating circumstances, we ask that only one family member enter our building at this time.

We are encouraging our clients to visit our webstore to order food for their pets. Our webstore allows you to shop 24/7 for food, medications and supplies and have your purchases delivered right to your house, work or wherever you need. Hills, Royal Canin and Purina are offering discounts on their diets when you sign up for auto order.

We will continue to provide updates over the next few weeks, and we thank you in advance for your co-operation. We expect these changes are temporary and look forward to welcoming you back inside the exam room in the near future!

Together, we can keep each other and our furry family members safe and healthy.