The Glendale Hotel and Spa

When your pet cannot travel with you and it is necessary to seek arrangements for care, our qualified animal care staff does the same when you can’t be there. Because we are a veterinary hospital we are constantly monitoring the health and well being of our patients. Those owners whose pets have special health concerns can leave knowing that their pets are being monitored closely and medications are being given properly and on schedule. We feel it is a tremendous advantage to board your pet at our veterinary clinic’s boarding facility. If your pet should become sick they can receive prompt care by a veterinarian or veterinary technician. All of our visiting dogs are walked at least four times daily on our beautiful country property which includes a mid evening walk.

In October 2019, we added to our current amenities and care to complement our boarding services.  In recognizing the necessity of physical and emotional enrichment for pets away from home, we have set a higher standard of care for your pets. To that end, we have restructured our hotel with the sole purpose of enhancing the experience your pet has while staying with us. This includes increasing the size of apartments, introducing visual and auditory enrichment throughout, providing an indoor recreation area where pets can lounge watching TV, play ball, spend time with a special toy, have a brushing session or a cuddle. We have also re-organizied your pet’s environment within their personal apartment with the introduction of raised cots, raised bowls for large pets and ensuring that visual and auditory enrichment is accessible. We will also be allocating more staff time to care for your pet’s emotional and physical wellbeing.

Why Is This Important For My Pet?

Initiating these changes is intended not only to enhance your pet’s stay with us but also to decrease the stress that loud, busy facilities can cause when away from home and loved ones. Designating a recreation space within the facility will allow pets of all ages and size to receive similar care particularly in inclement weather when it may be too cold or hot for pet’s to be outside for longer periods. Senior pets that may need shorter but more frequent stretches will be able to do
so in an environmentally enriched area. Younger pet’s can take advantage of supervised toy time or interactive play with one of our staff members. Of course, all pets require regular attention to grooming and affection. This means we will have fewer apartments to book, but happier pets that stay. Our approach to your pet’s care has always been to provide the care we would want for our own pets. 
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​What Does My Pet Require To Stay With You?


Current Vaccinations

​All visiting pets must be current on vaccinations. This policy protects all boarding pets from serious and potentially life threatening disease. Please have all vaccine status forms sent to us (fax, email or in person) prior to your pet’s boarding. You may obtain these from your regular veterinarians. Our policies may vary from other hospitals so we want to make sure your pet’s vaccines are current with our policy. If proper vaccination information is not provided before your pet arrives for their stay, Glendale reserves the right to refuse admission to our boarding facility.

Vaccines required for boarding dogs are:
  • ​Distemper Adenovirus
  • ​Parvovirus
  • ​Parainfluenza
  • ​Rabies
  • ​Bordetella (also known as the “Kennel Cough” vaccine)

Vaccines required for boarding cats are:
  • ​Feline Viral Rhinotrachitis
  • ​Calici
  • ​Panleukopenia
  • Feline Leukemia
  • ​Rabies

Flea Prevention - We Are A Flea Free Facility!

If your pet is not currently on flea prevention (Bravecto, Credelio, Simparica, Nexguard, Advantage Multi, Revolution), we will administer a single dose of Capstar on admission which will kill any fleas currently on your pet. If your pet has a heavy flea burden, we may recommend a different product with a longer duration of action to address the multiple life stages.


Diet
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We strongly recommend that you bring your pet's regular food to avoid gastrointestinal upset from a sudden diet change. If you are unable to bring your own food, Glendale provides a veterinary prescription dry and canned option to maintain gastro-intestinal health. Our guests are fed at 7:00am and again at 4:00pm or at your request. ​

​Medications 

There is a nominal daily fee for medications given. Leaving written instructions helps us give your pet the best possible care. We ask that medications be presented in the original dispensing container with a veterinarian's prescription label properly identifying the pet, medication and directions for use.  Glendale Veterinary Hospital is not responsible for the results of medications prescribed by other veterinarians.

Health Information
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If your pet has been experiencing any illness prior to admission, please notify us. This is very important in the care of your pet. Please notify us of any behavioural concerns so that we can manage your pet appropriately. ​​

A Note on Aggression

We rarely have to turn away a pet for temperament issues. However, due to the hands-on nature of our boarding services, we reserve the right to refuse service to any animal due to aggression towards humans, which makes care taking especially difficult. Please mention any aggression issues when booking your pet's reservation so we can have the appropriate staff available during your pets stay.